AdD Ops
AdD OPS — HOW THE BUSINESS RUNS
Operations that hold when you grow.
You don’t have a strategy problem. You have a running-it problem.
Nothing breaks at fifty people in one building. It breaks at the second plant, the third market, the shift you added last quarter. The process that worked when everyone could see each other stops working when they can’t — and the first thing you notice is delivery dates slipping for reasons nobody can name.
By then you have usually been told it is a planning problem, a people problem and an ERP problem, by three different people, in the same month.
Complexity is not the price of growth. It is what happens when nobody is paid to remove it.
Find it. Clear it. Keep it moving.
Find it
Ninety minutes online and your own numbers. Whether you have a job here at all, and what shape it is.
Clear it
Two days in the plant with the people who do the work. Bottlenecks named, ranked, and a plan with owners and dates.
Keep it moving
Half a day a month holding that plan to its dates, because that is the part everybody skips.
START HERE
Operations Reality Check
What it is not.
It is not a plant audit. It is not a time study. It is not a Lean programme, and nothing gets implemented. It tells you the size and the shape of the job before you commit to it — which is exactly what most companies are missing when they ask for a quote.
Why online.
Because the constraint is almost always visible in your own numbers, and confirming it on the shop floor is work you should pay for once, inside the project — not twice, to get a proposal. If your case needs us in the building, we will tell you in the two pages.
Clear it
Two days on the floor.
We come to the plant. We follow the work as it actually runs — not as the manual describes it — and then we put the people who do it in one room for two days. Where it matters, your suppliers come too.
You leave with the bottlenecks named, the constraints ranked in the order they cost you money, and a plan with owners and dates against it.
What we look at
- Bottlenecks — the line, the station or the handover that sets the pace of everything behind it
- Real capacity — what the plant can actually do, as opposed to what the standard says it can
- Flow between sites — the work that stops every time it crosses a wall, a country or a system
- Delivery performance — where the date moves, and who finds out last
What happens on day three.
Most workshops end on day two, with a good plan and a room full of goodwill. Ninety days later the plan has been overtaken by the week. We have watched it happen, so we stopped selling the two days on their own — every session now comes with ninety days of follow-through, decided while everyone is still in the room.
If we can’t measure it, we’ll tell you before you pay for it.
Keep it moving
A plan is not a result.
We can’t show you a before and after if we left the day the plan was written.
The same rhythm covers the projects you already have. Most industrial SMEs are not short of initiatives — they are short of anyone whose job is to make sure the initiatives finish. We put dates and names on the ones that matter and hold them there. No governance framework, no maturity model, no steering committee that meets to review the minutes of the last steering committee.
We keep three of these running at a time. The person who committed is the person who shows up, and that only works with a short list. It is not where most companies start, and we will tell you when you are not there yet.
Monthly, cancel with notice. Price on request — it follows the rhythm you need, not a rate card.
Before you invest
You are about to buy capacity. How much do you already own?
The quote for the new line is on your desk and the lead time is nine months. Before you sign it, there is one question worth the delay: how much of that capacity is already inside the building — sitting behind a changeover, a bottleneck, or a planning rule nobody has revisited since the plant was half this size.
Sometimes the answer is “not enough”, and you buy the line with better numbers behind the decision. Often the answer is “more than you think”, and the investment gets smaller, or later, or unnecessary.
What you get
- Real capacity — measured, not assumed from the standard
- What can be recovered — at what cost, and in what timeframe
- The investment case, rebuilt on both: what to buy, how much of it, and when
- Demand scenarios — and what each one does to the answer
This is the piece of work most likely to end with us telling you to spend less. We are also, by a wide margin, the cheapest line in that decision.
How we think about a plant
We don’t digitise waste. We don’t automate inefficiency.
You don’t do all seven. You do the one that is limiting you. The hard part is knowing which — and not doing five before you have done two.
LAYER 1
See it as it is
Data, capacities, cycle times, standards, saturation, real demand, operating indicators.
You cannot fix what you are measuring wrong.
LAYER 2
Make it repeatable
Breakdowns, maintenance, quality, working methods, process parameters, training, material availability.
There is no point optimising a process that isn’t stable yet.
LAYER 3
Get the capacity back
Cycle times, changeovers, micro-stops, scrap, line balancing, shift patterns, equipment utilisation.
Recover the capacity you already own before you add any.
LAYER 4
Make it flow
Planning, sequencing, batch sizes, bottlenecks, WIP, intermediate stock, internal logistics, synchronisation.
An efficient machine does not make an efficient factory.
LAYER 5
Then digitise
Cycle times, changeovers, micro-stops, scrap, line balancing, shift patterns, equipment utilisation.
Only once the process is known, stable and organised.
LAYER 6
Then, and only then, invest
Technology options, required capacity, demand scenarios, risk, return, scalability.
CAPEX as an industrial decision based on data, not on perception.
LAYER 7
Keep finding the next one
Indicators, review routines, visual management, clear ownership, improvement mechanisms.
From fixing problems when they appear to seeing them coming.
The record
The same two days, three times.
Herko Trucks
Zero-emission last-mile logistics
We walked the production line, then spent two days with Herko’s own team and their external partners in the same room. The workflows were stripped back until the bottlenecks were visible, and the scaling phase came out of it with a roadmap.
BeGas Motor · Bilbao
Engine manufacturing
Headquarters, workshop, and the production process end to end — then the kind of honest conversation about what comes next that only happens once you have stood on the floor.
An industrial manufacturer
Via Kentia Engineering · client not named
200% headcount growth in four years, with no processes underneath it, a product launch coming and an audit behind it. Two days on how projects were run and how people talked to each other. Out with the weak points named, responsibilities assigned and dates against them. Several years of work together since.
No numbers, because we didn’t measure the after — we weren’t there for it. That is exactly why the ninety days now come with the two days.
Questions people actually ask
Is this interim management?
We already have an operations manager. Does this still make sense?
Who actually does the work?
Do we have to do all seven layers?
Do we have to take the ninety days?
How much of your time do we get?
Do you need to come to the plant?
Which languages do you work in?
Do you do the systems as well?
Growth doesn’t have to cost you control.